​Shipping Policy

 

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Shipping & Fulfillment

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All orders are carefully prepared and shipped from the United Arab Emirates through trusted fulfillment and courier partners. We work with reliable logistics providers to ensure safe handling and timely delivery of your order.

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Processing & Delivery Time

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Orders are processed within 1–2 business days after payment confirmation, excluding weekends and public holidays.

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Estimated delivery times:

• UAE: 1–3 business days

• GCC & International: Delivery times may vary depending on destination and customs clearance

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Please note that delays may occur due to factors beyond our control, including customs procedures, weather conditions, or peak seasons.

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Shipping Fees

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• Shipping fees are calculated at checkout based on your delivery location

• Occasional free shipping offers may be available during special promotions

• Additional charges may apply for remote areas or international deliveries

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Order Tracking

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Once your order has been dispatched, you will receive a tracking number via email or SMS.

Please allow some time for tracking information to become active after shipment.

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Delivery Responsibility

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Customers are responsible for providing accurate and complete delivery details.

If a delivery attempt fails due to incorrect address information, unavailability, or refusal to accept the package, the order may be returned to us.

 

Returned or undeliverable packages cannot be resent and may not be eligible for a refund.

 

 

Delivery Issues & Support

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For delivery-related matters such as address changes, delivery timing, or tracking delays, please contact the courier directly using the tracking details provided.

 

For additional assistance, our customer support team is available to help.